✹ Free EU shipping for orders over €120. Free USA & Canada shipping for orders over €150.✹

Shipping Policy

We offer worldwide fast courier delivery (DHL, FedEx and DPD).

Delivery by courier on the Romanian territory, with order processing within 24-48 hours and delivery within 24 hours from shipment. During less crowded periods, if the order is placed before 11 am CET+1, the shipment may take place on the same day. For emergencies please contact us before placing your order. Returns and refund payments are accepted. Payment by bank transfer delays the processing and shipment of the order with the time required for the transfer. If you are in a hurry, to expedite processing and delivery, please send us proof of payment to contact@gruniceramica.com

Cost of shipping

  • National delivery  is €6, free for orders above €40. Processing time 24-48 hours, delivery time 24 hours.
  • EU (and Switzerland) delivery  is €15, free for orders above €80. Processing time 24-48 hours, delivery time up to 3 days.
  • USA and Canada delivery is €20, free for orders above €100. Processing time 24-48 hours, delivery time up to 5 days.

For orders that ship outside the EU customs and import taxes may apply. Buyers are responsible for these taxes as we do not collect VAT tax or other taxes. Shipping might be delayed because of customs.

Shipping and delivery times apply only for products in stock. For back-ordered products, the preparation for shipment will be made within approximately 10 working days from the payment of the order. After placing the order, you will be notified by e-mail of the time when the item enters production and the estimated delivery date.

Delivery by courier to any other country and region might be possible, please contact us at contact@gruniceramica.com to confirm and calculate your delivery costs.